At Tallahassee Picnic, we believe in respecting our clients, our community, and our environment. As a part of the Tallahassee community, we have some expectations of you, too. Please review the below booking and community policies before booking to help us maintain a happy, inclusive, safe environment for all community members!

Community Policies

Clients of Tallahassee Picnic (TP) are expected to be kind, courteous, and clean when in all public and private spaces. You are expected to be respectful towards other picnickers and TP staff at all times, and abide by all local, state, and federal laws. In the case of rude, crude, or illegal behavior, Tallahassee Picnic reserves the right to discontinue service of any kind without refund or notice. If Tallahassee Picnic is setting up in a public area, our team reserves the right to clean up at sunset.

Privacy Policies

Your personal information, booking preferences, payment information, or any other identifying information will never be distributed, sold, or otherwise used without your permission. Imagery of your picnic, if taken by TP, may be used in portfolio and promotional content unless otherwise noted by you. If you do not want your photos used, please let us know before or during your picnic.

Liability Policies

You are liable for the cleanliness, safety, and maintenance of all TP guests, materials, and the community when being served by TP. Tallahassee Picnic does not accept liability for personal injury, food sensitivities, littering, destruction of property, or other illegal behaviors you may incur. If you are found to have willfully destructed public or TP property, you will be fined the cost of the damages. 

Rain & Wet Weather policies

- Any cancellation will result in loss of the 50% non-refundable deposit.
- In the case of rain/wet weather, the Client has up to 48 hours prior to the picnic to decide if they want to make alternate arrangements at an indoor location, or reschedule the event.
- The client has a 3 month limit following the cancelled event for rescheduling and must be of equal or higher value.
Tallahassee Picnic will apply the client's original 50% non-refundable deposit toward this rescheduled event if it is within 3 months of the original event date.
- If Tallahassee Picnic is not notified of cancellation, intent of rescheduling or change in venue a minimum of 48 hours prior to picnic date, no refunds of any kind will be provided.
- In the case the weather forecast predicts wet weather, Tallahassee Picnic will not assemble items outdoors.

cancellation policies

We require a 50% non-refundable deposit to secure a booking. This fee is non-refundable no matter the reason.
If you have to cancel for any reason, you forfeit fees paid as follows:
(a) If booking is cancelled 4 or more weeks before the picnic date we will refund your partial booking fees paid minus the 50% deposit.
(b) Bookings cancelled 2 – 4 weeks before the event date will forfeit 75% of the total booking fee.
c) Bookings cancelled or item quantities reduced within 2 weeks of the picnic date will forfeit 100% of the total booking fee.
(d) Tallahassee Picnic has the full right to charge the client full fees for services or goods that occurred or were purchased for the event (i.e. florals, etc.) before the cancellation.
(e) In the event of bad weather for picnic events, Tallahassee Picnic reserves the right to refuse to set-up any outdoor event in the case of bad weather. The owner will do all things reasonable to relocate the picnic/event to an alternate location. Alternative plans or rescheduling should occur 48 hours prior to the booking so no extra costs are incurred. Bookings which are paid in full that require cancelation due to bad/severe weather, where practicable, will be re-scheduled within a 3 month period. Additional costs for all the perishable items (i.e. flowers, etc.) will be incurred if cancelled less than 10 days prior to the picnic. Rescheduled dates are subject to availability.